Last week I went to two events at the V&A. The first was a launch of their Culture Online project Every Object Tells a Story developed with Channel 4 and Ultralab. The project is a good example of where the push for User Generated Content relating to museum objects was coming from back in 2002 when Culture Online was just a small Charlie Leadbetter vision for the DCMS. At that time there seemed to be two strands of thinking about what 'culture' and 'audiences' needed online - truly broadband cultural content (some of which can be seen with Stagework but more of which we'd hope to see with the development of a PSP) and User Generated Content (some which has developed elsewhere under the guise of Social Software and the BBC, but there is still very little evidence of this in the cultural sector). Its amazing how these are still the things we bleat on about.
This project goes some of the way in addressing the issues of UGC, and has explored all those critical concerns about factual accuracy, authority of museum sites, IP rights of work submitted and community creation. Its not been live long enough to develop a real sense of a growing community, and hopefully the sense of editorial control will soon be subsumed by user enthusiasm. But at the end of the day what projects such as these really have the opportunity to do is influence institutional perception about what the web is for and the strength of community collaboration.
I also popped in to the Touch Me exhibition. An exhibition about this neglected sense was nice, but some of the objects in it seemed misguided. Despite what I originally thought, the SoMo prototype mobile phones were not my cup of tea, making me laugh out loud rather than giving any sense of serious interaction design. But maybe that was there purpose - to get users to think about the way that phone are used appropriately and inappropriately in social space. Still, electrocuting the loud user didn't seem quite fair.
Its easy to pick on small things in a exhibition, but one thing is clear. Better to be doing things, testing the water, trying things out, than not doing anything. Both of these exhibitions make me wonder at what a live and active place the V&A is at the moment, with constantly changing small, compelling and attractive exhibitions. I'm sure the Shhhh... exhibition was only last week...




